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Receptionist - Patient Services Coordinator

2 months ago

New Bedford, Massachusetts, United States Ernest Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Ernest Health. As a Receptionist, you will be the first point of contact for patients, visitors, and vendors, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities
  • Manage front desk operations, including greeting visitors, answering phone calls, and responding to inquiries
  • Perform various administrative tasks, such as data entry, filing, and copying
  • Assist with admissions paperwork and charge entry
  • Provide support to patients and families, ensuring their needs are met and exceeded
Requirements
  • High school diploma or equivalent required
  • Previous receptionist experience preferred
  • Multi-line phone system experience and data system experience a plus
  • Ability to project a professional image and work in a fast-paced environment
  • Strong organizational, prioritizing, and analytical skills
Benefits

At Ernest Health, we value our employees and offer a range of benefits to support their growth and well-being. As a Receptionist, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for professional development and advancement.