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Valet/Bell Attendant
2 months ago
Job Summary:
The Valet/Bell Attendant is responsible for providing exceptional service to guests by ensuring the safe and efficient handling of their luggage, vehicles, and other personal belongings. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide prompt and courteous service to guests, including luggage handling, parking, and retrieving vehicles.
- Assist guests with their luggage and other personal belongings, ensuring they are handled with care and attention to detail.
- Operate a variety of vehicles, including manual and automatic transmission, safely and efficiently.
- Deliver messages and packages to guests in a timely and professional manner.
- Recommend local dining, entertainment, and shopping options to guests, enhancing their overall experience.
- Work collaboratively with other hotel staff to ensure seamless guest service.
Requirements:
- Previous customer service experience, preferably in a hospitality setting.
- Previous valet experience is a plus.
- Excellent grooming and body language to represent the hotel brand.
- Ability to work outdoors in all weather conditions.
- Ability to lift 50 pounds frequently and work on feet for extended periods.
- Valid driver's license and excellent driving record.
- Alcohol training certification (TABC) is required.
About Omni Hotels & Resorts:
Omni Hotels & Resorts is a leading hospitality company that offers a dynamic and exciting work environment, comprehensive training, and a culture of respect, gratitude, and empowerment. We are committed to providing exceptional service to our guests and creating memorable experiences for all who stay with us.