Anchorage Contact Center Agent

6 days ago


Anchorage, Alaska, United States Disability Solutions Full time
About the Job:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Volt. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients and their customers.

Responsibilities:
  • Respond to customer inquiries via phone, email, and fax.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer service delivery.
  • Provide training and assistance to new employees.
  • Meet or exceed performance targets and metrics.
Requirements:
  • High school diploma or equivalent required; degree preferred.
  • One year of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.
Salary Range:

$19-21 per hour, based on experience and qualifications.



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