Mobile Bike Service Professional

20 hours ago


Boston, Massachusetts, United States Velofix Full time
Job Title: Mobile Bike Service Professional

We're seeking a skilled Bicycle Technician to join our team as a Freelance Bike Mechanic. As a Mobile Bike Service Professional, you will provide high-quality service and repair to clients throughout the area.

About Velofix

Velofix is a leading provider of mobile bike shop services. Our mission is to make cyclists' lives easier by bringing the shop to them.

Compensation:$20 - $25 per hour plus 100% of tips, totaling an estimated $23-$28 per hour, including gratuities.

Responsibilities:

The Job Description: The successful candidate will be responsible for driving the company provided vehicle to clients' locations, performing bike maintenance and repairs, providing excellent customer service, and executing various other tasks as needed.

Key Tasks:

  • Drive the Company Vehicle: Safely transport the Mobile Bike Shop Sprinter Van to clients' homes or workplaces and return safely.
  • Bike Repairs: Perform routine bicycle maintenance, including tune-ups, overhauls, fleet services, bike assembly and delivery, bike builds, and more.
  • Client Communication: Effectively communicate with clients through various means, ensuring their satisfaction with each interaction.
  • Event Support: Assist with local cycling events and corporate accounts as required.
  • Additional Responsibilities: Execute and report on non-scheduled time used for marketing and business development, manage inventory, and maintain the Mobile Bike Shop.

Requirements:

  • Age: Be at least 21 years old.
  • Driver's License: Possess a valid driver's license with good driving habits.
  • Experience: Have previous experience as a bicycle shop mechanic with verifiable references.
  • Time Management: Ability to prioritize tasks and manage multiple requests based on urgency.
  • Record Keeping: Keep accurate records of work completed.
  • Customer Service: Provide exceptional customer service skills.
  • Bicycle Knowledge: Possess good knowledge of bicycle components and parts.
  • Dependability: Demonstrate dependability with a positive professional attitude.
  • Work Ethic: Possess a strong work ethic.
  • Lifting Ability: Physically able to lift 50 lbs.
  • Background Check: Willing to undergo a background check prior to employment.

Preferred Qualifications:

  • Cycling Experience: Familiarity with cycling disciplines (mountain, road, casual, commuter).
  • Deep Bike Shop Experience: Experience working in bike shops as a technician, salesperson, or manager.
  • Product Certifications: Possession of specific training and product certifications.

Benefits:

  • Flexible Schedule: Approximately 16-20 hours per week, allowing for flexible scheduling.
  • Independence: Work independently in a mobile setting, managing own schedule and workload.
  • Tips and Bonuses: Earn 100% of tips, which often total an additional $3-$7/hour above the quoted hourly wage.
  • Ongoing Training: Participate in a comprehensive new hire training program to enhance skills and stay current with industry developments.
  • Support Team Access: Collaborate with a fast, friendly, and supportive internal team to address challenges or concerns.

Equal Opportunity Employer: Velofix is dedicated to fostering an inclusive workplace that values diversity, equity, and inclusion. We are proud to be an equal opportunity employer and welcome applicants from diverse backgrounds.



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