Fire Alarm

1 month ago

Reno, Nevada, United States Summit Fire & Security Full time
Job Summary

The Fire Alarm & Security Manager position at Summit Fire & Security is a key role in the company's growth and success. As a subject matter expert, you will oversee the management, operations, and financial performance of the assigned area(s). Your primary objective will be to achieve communicated objectives, including profitability, growth, and overall performance metrics for assigned area(s).

Key Responsibilities:

  • Oversight of the assigned fire alarm & security department, including inspections, services, and installations.
  • Responsible for the financial performance, as indicated on the Profit & Loss (P&L) statement(s), as well as departmental gross revenue, gross margin, and overhead.
  • Communicate and strategize with management about financial progress, growth strategies, human capital requirements, and regular or irregular needs of the department.
  • Ensure proper execution of internal workflow/paperwork, work in the field, quality assurance/quality control, and all work is performed in a safe manner within local, state, and federal guidelines.
  • Achieve departmental objectives through enhancement and improvements of operations and processes.
  • Maintain proper staffing levels using company procedures and policies, in conjunction with bid projection and utilize Human Resources for talent requirements.
  • Oversee proper use, maintenance, and repair of company assets, including equipment, tools, supplies, and fleet, in coordination with corporate Purchasing and Fleet departments.
  • Manage work performed within assigned area, including spot checks, ride-a-longs, and ongoing training.
  • Performance of spot checks of recent field work for the purpose of reviewing quality of services, compliance with codes & standards, and customer satisfaction.
  • Performance of ride-a-longs with field Technicians for the purpose of training and improve customer care, quality control, work efficiency, work safety, product and service up-sales, and new customer cold calling.
  • Review and track routes for each Technician and adjust when needed to approve route efficiency; train on how to schedule efficiently.
  • Performance of monthly shop meetings with field and office staff: Safety Toolbox Talks.
  • Attend and monitor install project meetings and other coordination meetings, as needed.
  • Oversee coordination and execution of inspections and service jobs in assigned area.
  • Lead coordination of final checkout/commissioning with AHJ, Owner, Architect/Engineer, General Contractor/Construction Manager, etc.
  • Ensure correct and necessary communication of schedules, product/material, information, coordination of work, etc. is achieved between Sales and Operations to allow for planning and scheduling.
  • Review the Shop's material preparation, orders, job staging, and tool preparation appropriate for job scheduling.
  • Ensure proper use, maintenance, and repair of tools, equipment, and fleet are achieved.
  • Manage material orders to regulate standard stock quantities in coordination with Purchasing department for order placement.
  • Oversee communication of assigned area and Billing department for accurate and timely invoicing practices.
  • As assigned, oversee the sales department with business development to achieve increased market share in the assigned area. Participate in quote presentation for legacy customers.
  • Promote and coordinate continuing education and certification of employees.
  • Perform Technician duties as necessary for overall goal achievement.
  • Other duties may be assigned.

Requirements:

  • High School Diploma or equivalent, required.
  • Bachelor's degree in Business or equivalent, preferred.
  • NICET or state-specific certification, preferred.
  • 7 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
  • NICET Level 1 Fire Alarm Certification, required.
  • Fire Alarm Systems Agent (FASA) Certification, required.
  • 7 years of professional computer skills.
  • 3 years Supervisory experience within Fire Alarm.
  • Must have the ability to effectively read, write, and communicate in English with employees and customers.
  • 3 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
  • Valid driver's license with acceptable driving record required.
  • Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer-specific requirements based on contractual agreement.
  • Must be able to travel 90% of the time, locally.

Benefits:

  • Paid Vacation and Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan with Company Match
  • Flexible Spending Accounts
  • Long-Term Disability – Employer Paid
  • Short-Term Disability – Employer Paid
  • Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
  • Life Insurance for Team Members and Dependents
  • Employee Assistance Program
  • Employee Referral Program

Core Values:

  • We are PASSIONATE about life safety
  • We have INTEGRITY (Do the right thing)
  • We work in PARTNERSHIP with our customers and community
  • We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

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