Loss Prevention Investigator

2 weeks ago


San Francisco, California, United States Neiman Marcus Full time
About the Role

We are seeking a skilled Loss Prevention Investigator to join our team at Neiman Marcus Group. As a Loss Prevention Investigator, you will play a critical role in preventing losses from external and internal theft and fraud.

Key Responsibilities
  • Maintain the general safety of customers, employees, and the store.
  • Assess and assist in emergency situations.
  • Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud.
  • Conduct external and internal investigations, documenting all loss prevention incidents properly.
  • Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
  • Reduce and control loss of inventory through audits and training.
  • Support and participate in store operations programs.
Requirements
  • Experience in Loss Prevention/Asset Protection.
  • A customer-focused mindset.
  • Verbal and writing skills.
  • Basic proficiency with computer software.
  • Investigative and conflict management skills.
  • Respond to changes in direction or unexpected situations.
  • Able to work a flexible schedule based on store needs.
About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., we're delivering exceptional products and intelligent services enabled by our investments in data and technology.

Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.

Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.



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