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Store Loss Prevention Investigator

2 months ago


San Diego, California, United States Sephora Full time

Sephora is constantly evolving to ensure we have products available to delight our clients. Our action-oriented Investigators and Managers employ leading edge technology in stores, distribution centers, and our Field Support Center to positively impact bottom line results. With respect for all, we act safely to resolve theft situations without disrupting the client experience. We operate with transparency, celebrate openly, and foster teamwork in pursuit of our goals. As a Store Loss Prevention Investigator, you will protect the assets of the store against theft. Working with the District Loss Prevention Manager, you will partner with store leadership in the development and execution of Store Shrink Plans. Your responsibilities include: Conducting surveillance on the sales floor and utilizing CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts. Adhering to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence. Preparing prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits. Testifying in court on behalf of the company, in any case, criminal or civil, to which you are summoned. Heightening and maintaining store LP awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training. Providing support and working in multiple store locations if hired in a multi-store area. Investigating internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers. Demonstrating our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative. We think you'd be a great fit for this role if you have: Minimum 1-year asset protection or loss prevention experience in a retail environment. Flexible availability to work during peak retail hours such as nights, weekends, and holidays. Strong communication skills. Ability to stand/walk the sales floor for entire shift, with or without accommodation. Satisfying and maintaining all licensing requirements (as required by state or local jurisdiction). Adhering to Sephora's dress code and other policies in the Sephora Employee Handbook. While at Sephora, you'll enjoy: Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action. $27.12/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs. While at Sephora, you'll enjoy meaningful benefits details can be found here: Nearest Major Market: San Diego Job Segment: Field Service, Equity, Manufacturing, Finance