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Store Loss Prevention Investigator

2 months ago

San Mateo, California, United States Sephora Full time
About the Role

We are seeking a highly skilled and experienced Store Loss Prevention Investigator to join our team at Sephora. As a key member of our Loss Prevention department, you will play a critical role in protecting our assets and ensuring the integrity of our operations.

Key Responsibilities
  • Conduct surveillance and investigations to identify and prevent external theft, as well as internal theft through exception-based reporting and collaboration with District Loss Prevention Managers.
  • Prepare and submit thorough reports on all theft incidents, merchandise recoveries, and audits, and testify in court as needed.
  • Heighten and maintain store LP awareness through regular meetings, new hire trainings, and continuous Beauty Advisor training.
  • Provide support and work in multiple store locations as needed.
  • Demonstrate Sephora's values of Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative in all aspects of your work.
Requirements
  • Minimum 1 year of asset protection or loss prevention experience in a retail environment.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to stand/walk the sales floor for entire shifts, with or without accommodation.
  • Satisfy and maintain all licensing requirements as required by state or local jurisdiction.
  • Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook.
What We Offer
  • A competitive hourly rate of $29.50, with opportunities for advancement and professional growth.
  • Comprehensive healthcare and wellbeing benefits, including 401(k) savings plan, paid time off, and employee discount/product perks.
  • Tuition reimbursement and employee referral bonus programs.