Retail Area Specialist

5 days ago


Auburn, Alabama, United States Wal-Mart Full time
Job Summary
As a Retail Area Specialist - Member Service, you will play a crucial role in maintaining the overall shopping experience for our members. This includes ensuring that our retail areas are clean, organized, and well-stocked, as well as providing exceptional customer service to meet the needs of our members.

Key Responsibilities
• Maintain the visual merchandising standards of our retail areas, including arranging and organizing merchandise, identifying shrink and damages, and zoning the area according to company policies and procedures.
• Provide member service by maintaining exit areas, reviewing member receipts, acknowledging the member, and identifying member needs.
• Assist members with purchasing decisions, locating merchandise, and processing member purchases, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Maintain self-checkout areas, resolve member issues and concerns, promote Sam's Club products and services, and provide guidance and support to members regarding self-service technology.

Requirements
• Customer Service: Proven ability to provide exceptional customer service in a fast-paced retail environment.
• Retail Experience: 1+ years of experience working in a retail environment, preferably with operating front-end equipment such as cash registers and mobile retail applications.

Benefits
• Competitive hourly wage range: $17.00 - $24.00*
• Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Live Better U education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

What We Offer
At Sam's Club, we offer a supportive and inclusive work environment that allows you to grow and develop your skills. You'll have access to ongoing training and development opportunities, as well as competitive pay and benefits. If you're passionate about delivering exceptional customer service and maintaining high standards of quality and safety, we encourage you to apply for this exciting opportunity.

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