Retail Supervisor
2 weeks ago
Job Summary:
The Retail Supervisor works closely with the Club Manager and Assistant Club Manager to provide leadership and direction within the club. They are responsible for maintaining policies and procedures, delivering a positive service experience to Members, and managing day-to-day club operations. The Retail Supervisor also leads, coaches, and develops team members, ensuring a safe and positive environment for both staff and members.
Key Responsibilities:
- Oversee day-to-day operations in Fresh, Front of House Departments, overall merchandising, signage, recovery, and receiving
- Ensure compliance with club policies, procedures, and safety regulations
- Assess and coach team member performance, provide actionable feedback, and support talent development
- Lead by example to deliver service excellence and GOLD club standards daily
- Communicate effectively with team members, share necessary information, and support operational goals
Qualifications:
- Prior retail experience in a store, supermarket, or warehouse
- Demonstrated leadership capabilities and ability to manage cross-functional teams
- Strong communication and coaching skills
- Must be a forklift operator with open shift availability
- At least 18 years of age
Environmental Job Conditions:
- Frequent movement on hard surfaces, occasional lifting of heavy objects, and exposure to temperature extremes and loud noises
- Comfortable indoor work area with occasional exposure to cleaning agents
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