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Customer Service Representative

2 months ago

Brunswick Ohio, United States Valvoline Instant Oil Change Full time
{"title": "Customer Service Advisor", "description": "Join Our Team as a Customer Service Advisor

We are seeking a skilled Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a Customer Service Advisor, you will be the first and last face our customers see, creating lasting impressions and building loyal customers by using product knowledge and services to present oil change options and additional services.

Key Responsibilities:

  • Provide exceptional customer service and communicate effectively with guests
  • Suggest additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
  • Work in a fast-paced environment and maintain a positive attitude
  • Participate in ongoing training and development to improve skills and knowledge

What We Offer:

  • Competitive hourly pay
  • Paid on-the-job training
  • Flexible work schedule
  • Paid time off (PTO) and vacation pay
  • Company-provided uniforms and tools
  • Tuition and certification assistance
  • Medical and prescription drug coverage
  • Dental, vision, and 401(k) retirement savings plans

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical ability to lift up to 50 pounds and stand for extended periods

Why Work for Valvoline Instant Oil Change?

We are committed to providing a welcoming workplace for all team members and encouraging those from a wide variety of diverse backgrounds and experiences to apply. Our award-winning training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood.

We promote from within and offer opportunities for career advancement. If you are a motivated and customer-focused individual who is eager to learn and grow, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}