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Field Service Technician
1 month ago
Duravant's Life Cycle Services division is seeking a skilled Field Service Technician to travel to customer sites and perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshooting issues, and providing upgrades/modernizations.
The ideal candidate will have a strong mechanical and electrical background, with experience in the maintenance, installation, and troubleshooting of large capital equipment. A solid understanding and programming of PLCs is a plus.
Key Responsibilities:
- Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits, and training services.
- Perform mechanical, electrical, and troubleshooting for PLC programs and servo drive configuration.
- Achieve service delivery goals, including response time, first-time fix, and customer satisfaction rates.
- Responsible for timely and accurate documentation of all service activities.
- Provide equipment reliability feedback to quality engineering and collaborate on improvements.
- Participate in cross-training and cross-functional teams with other Duravant operating companies.
Requirements:
- High School Diploma or equivalent required.
- Associate or bachelor's degree in Mechatronics is desired.
- EE, EET, EECS, or Industrial Electronics degree is a plus.
- 2+ years of experience in the maintenance, installation, and troubleshooting of large capital equipment required.
- Strong mechanical and electrical background required.
- Solid understanding and programming of PLCs is a plus.
- Must have a valid driver's license, valid passport, and a good driving record.
- Travel extensively, up to 80%.
Benefits:
- Overtime available.
- Time and half on weekends.
- Company truck.
- Shared company-paid premium health benefits with buy-up options.
- Health Savings Account (HSA) options.
- Company-paid telemedicine program.
- Company-paid Long-term Disability Plan and Basic Life and AD&D.
- 401(k) employer matching plan.
- Company discount program for you and your family.
- Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care, and more.