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Field Service Technician

1 month ago

Reston, Virginia, United States Foodmate, a Duravant Company Full time

Duravant's Life Cycle Services division is seeking a skilled Field Service Technician to travel to customer sites and perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshooting issues, and providing upgrades/modernizations.

The ideal candidate will have a strong mechanical and electrical background, with experience in the maintenance, installation, and troubleshooting of large capital equipment. A solid understanding and programming of PLCs is a plus.

Key Responsibilities:

  • Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits, and training services.
  • Perform mechanical, electrical, and troubleshooting for PLC programs and servo drive configuration.
  • Achieve service delivery goals, including response time, first-time fix, and customer satisfaction rates.
  • Responsible for timely and accurate documentation of all service activities.
  • Provide equipment reliability feedback to quality engineering and collaborate on improvements.
  • Participate in cross-training and cross-functional teams with other Duravant operating companies.

Requirements:

  • High School Diploma or equivalent required.
  • Associate or bachelor's degree in Mechatronics is desired.
  • EE, EET, EECS, or Industrial Electronics degree is a plus.
  • 2+ years of experience in the maintenance, installation, and troubleshooting of large capital equipment required.
  • Strong mechanical and electrical background required.
  • Solid understanding and programming of PLCs is a plus.
  • Must have a valid driver's license, valid passport, and a good driving record.
  • Travel extensively, up to 80%.

Benefits:

  • Overtime available.
  • Time and half on weekends.
  • Company truck.
  • Shared company-paid premium health benefits with buy-up options.
  • Health Savings Account (HSA) options.
  • Company-paid telemedicine program.
  • Company-paid Long-term Disability Plan and Basic Life and AD&D.
  • 401(k) employer matching plan.
  • Company discount program for you and your family.
  • Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care, and more.