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Collision Customer Service Coordinator

2 months ago

Hanover, New Hampshire, United States Steele Auto Group Full time

Job Summary

We are seeking a skilled Collision Customer Service Representative to join our team at Steele Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring seamless communication, and driving customer satisfaction.

Key Responsibilities:

  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Coordinate appointments and communicate with customers regarding vehicle status
  • Manage petty cash and complete daily deposits
  • Ensure compliance with safety policies and procedures
  • Perform general filing and administrative tasks

Requirements:

  • Collision experience is an asset
  • Knowledge of basic payable/receivable accounting principles
  • Knowledge of MS Office and Excel
  • Excellent communication, presentation, and organizational skills
  • Able to work efficiently as a part of a team and independently

What We Offer:

  • Full benefits package, including virtual healthcare and mental health/wellness support programs
  • Company match RRSP program
  • Employee and Family Assistance Program
  • Competitive wages
  • A safe, professional, and dynamic work environment

About Us:

Steele Auto Group is committed to providing the Best Customer Buying Experience and solidifying ourselves as the Trusted Destination of Choice for Everything Auto. We value and reward hard work, innovative thinking, and continuous improvement.