Security Operations Manager

7 days ago


Marlborough, Massachusetts, United States Securitas Inc. Full time
Job Title: Lead Officer

Securitas Security Services is seeking a full-time Lead Officer to work at a client site located in Marlborough, MA. The ideal candidate will have a strong background in management and security, with excellent interpersonal, computer, and customer service skills.

Job Summary:

The Lead Officer will act as a liaison between Personnel and the client to ensure day-to-day compliance with the requirements of the security service contract. This role requires strong leadership and communication skills, as well as the ability to maintain operational control of security services provided to the client.

Key Responsibilities:
  • Supervise the day-to-day security operations at the client site
  • Assist with filling open shifts or arranging for coverage with the assistance of branch management
  • Supervise all required client site and Securitas site training
  • Review daily logs, incident reports, and concerns
  • Review assignments and check the work of security personnel with the direction of branch management
  • Ensure that all posts are adequately staffed at all times
  • Effectively communicate concerns in a timely and efficient manner
  • Responsible for scheduling, while adhering to company policy and guidelines
  • Assist with investigations or special projects as directed by Branch Human Resources and management
  • Provide officers with advance notice of probationary, annual, and other evaluations to ensure their timely submission
  • Review and distribute policies and procedures updates, BOLOs, and revisions to each post as needed
  • Review, distribute, and update training, and follow through with other supervisors to ensure completion
  • Assist with any unscheduled projects, security support, or other incidents that require attention during each business day
Requirements:
  • 5 years of security experience, with management and/or operations background
  • High school diploma, GED, or equivalent minimum; advanced degree in a related field preferred
  • Must be 18 years or older
  • Second interview required
  • Computer skills - intermediate/advanced
Benefits:
  • Benefits: Medical, Dental, Vision
  • 401k
  • PTO
  • Employee Assistance Program
  • Employee Discount Program
  • Securitas LEAD
  • Sons and Daughters Scholarship opportunities

Securitas is an equal opportunity employer and welcomes applications from diverse candidates.



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