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Customer Service Ambassador

2 months ago

Berkeley, California, United States Jessica Mcardle - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Jessica Mcardle - State Farm Agent, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Establish and Maintain Customer Relationships: Build and maintain strong relationships with our clients, understanding their needs and providing personalized solutions.
  • Insurance and Financial Services Expertise: Develop and implement insurance and financial services strategies to meet the needs of our clients, including auto, home, life, and retirement planning.
  • Marketing and Sales: Identify opportunities to market and sell insurance and financial services products to our clients, ensuring a customer-centric approach.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals, sharing knowledge and best practices to drive success.
Requirements
  • Customer Service Focus: Excellent communication and interpersonal skills, with a strong ability to build rapport with clients.
  • Insurance and Financial Services Knowledge: Basic understanding of insurance and financial services products, with a willingness to learn and develop expertise.
  • Marketing and Sales Skills: Ability to identify and capitalize on sales opportunities, with a customer-centric approach.
  • Team Player: Strong collaboration and communication skills, with a willingness to work as part of a team to achieve goals.
What We Offer
  • Competitive Compensation: $40.00 per hour, with opportunities for commission and bonus.
  • Flexible Work Arrangements: Flexible scheduling to meet the needs of our clients and team.
  • Opportunities for Growth: Career development opportunities, with a focus on helping you achieve your career goals.