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Operations Director

2 months ago

Reston, Virginia, United States Altea Healthcare Full time
Operations Manager

We are seeking a skilled Operations Manager to support the Operations Director in overseeing the functionality of our market and facilities. This role is crucial in ensuring the seamless operation of our post-acute skilled nursing facilities, focusing on optimizing performance, enhancing patient care, and maintaining operational excellence.

Key Responsibilities:

  • Collaborate with the Operations Director to develop and implement operational strategies and goals for the facilities within the market.
  • Monitor and analyze facility performance metrics, including quality of care, patient satisfaction, and financial performance.
  • Support the coordination of operational activities and resources to ensure efficient and effective facility management.
  • Assist in the development and implementation of policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards.
  • Facilitate communication and collaboration between facility staff, vendors, and other stakeholders.
  • Address and resolve operational issues, ensuring timely and effective solutions.
  • Contribute to the development of staff training programs and performance improvement initiatives.
  • Maintain up-to-date knowledge of industry trends, regulations, and best practices.

Requirements:

  • Bachelor's degree preferred; relevant experience may be considered in lieu of degree.
  • Minimum of 1 year experience in provider relations.
  • Minimum of 2 years experience in a post-acute care setting/assisted living.
  • Minimum of 1 year experience in healthcare operations.
  • Strong understanding of healthcare regulations, standards, and operational best practices.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work independently and manage multiple priorities in a hybrid/remote environment.
  • Proficient in Microsoft Office Suite and experience with healthcare management software preferred.