Front Office Associate

4 days ago


Fayetteville, North Carolina, United States A Brighter Future Healthcare Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Associate to join our team at A Brighter Future Healthcare Services. This role is responsible for providing exceptional customer service, ensuring efficient check-in processes, and maintaining a clean and organized front office environment.

Main Responsibilities:

  • Greet patients and visitors warmly, providing a positive first impression of our clinic
  • Collect necessary documents from patients, scan and upload them into our electronic health record system, and file them accurately
  • Maintain the cleanliness and organization of the front desk and waiting area, including sanitizing high-touch surfaces and restocking supplies as needed
  • Manage the flow of patients and visitors in and out of the clinic, ensuring a smooth and orderly process

Requirements:

  • High school diploma or equivalent required; previous experience in a customer service or front desk role preferred
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team
  • Strong attention to detail and organizational skills, with proficiency in using office equipment such as scanners, computers, and phone systems
  • Familiarity with electronic health records (EHR) systems a plus

Work Environment:

This is a full-time position with standard office hours. The ideal candidate will be able to stand or sit for extended periods and occasionally lift objects up to 25 pounds.

Estimated salary: $42,000 - $55,000 per year, based on location and experience.



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