Part-Time Client Service Specialist

6 days ago


Gainesville, Florida, United States NurseCore Full time
Job Summary

NurseCore is seeking a part-time Client Service Specialist to join our team in Gainesville. As a national leader in home care services, we offer competitive compensation and opportunities for career growth.

Key Responsibilities
  • Coordinate home care referrals and ensure proper authorization
  • Assign qualified personnel to cases and reschedule cancellations as needed
  • Support recruitment efforts to hire adequate field staff
  • Ensure compliance with licensure and credentialing requirements
  • Counsel field employees on non-clinical matters
  • Investigate and resolve complaints and service failures
Requirements
  • At least one year of experience in a service-related industry
  • At least one year of experience in home care and/or healthcare staffing, with commercial insurance and private pay experience preferred
  • Problem-solving skills in a patient care setting

High School graduate with an associate degree in a related field, or equivalent experience; College Degree strongly preferred.



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