Customer Service Expert

3 days ago


Essex, Maryland, United States Sam's Club Full time
Job Overview

Sam's Club is seeking a skilled Tire and Battery Sales Representative to join our team. In this role, you will be responsible for providing exceptional customer service and selling tires and batteries to our members.

About the Job

The hourly wage range for this position is $19.00 to $26.00 per hour, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Responsibilities
  • Provide safe and efficient service in both sales and service areas of the department
  • Collaborate with team members to fulfill sales and service requests
  • Communicate and develop interpersonal skills for providing safe and efficient customer service
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality
Requirements
  • Valid state-issued driver's license
  • Must be 18 years of age or older
  • Auto service industry experience preferred
Benefits

We offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. This includes:

  • Health benefits: medical, vision, and dental coverage
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

We also offer a company paid education benefit program, Live Better U, which provides full-time and part-time associates with opportunities to complete high school completion to bachelor's degrees, including English Language Learning and short-form certificates.



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