Service Delivery Expert

7 days ago


Essex, Maryland, United States Petro Home Services Full time
As a Service Delivery Expert at Petro Home Services, you will play a critical role in ensuring seamless customer interactions. Your primary responsibility will be to handle inbound and outbound calls, addressing customer inquiries and resolving issues efficiently. You will also provide consultation on pricing, service plans, and billing matters, utilizing your exceptional communication and active listening skills to build trust and rapport with customers. Additionally, you will be responsible for preparing account changes, troubleshooting customer issues, and identifying new sales opportunities. To succeed in this position, you must possess strong verbal and written communication skills, be able to multitask effectively, and work collaboratively with other departments to achieve common goals. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity. A competitive compensation package ($20.00/hr), comprehensive benefits, and opportunities for career advancement await the successful candidate.

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