Customer Service Representative

4 weeks ago


La Grange, Kentucky, United States Valor Full time
Customer Service Associate Job Description

The Customer Service Associate plays a vital role in providing exceptional customer service and supporting the store's operational, sales, and profitability objectives.

Key Responsibilities:
  • Provide excellent customer service by being well-trained, friendly, and responsive while following company procedures and policies.
  • Help customers find products, answer questions, and resolve issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including restocking shelves, cleaning floors, and ensuring a positive shopping experience.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals.
  • Follow company policies and procedures, including safety and security protocols.
  • Perform other duties as assigned by management to support the store's success.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 40 pounds, and move quickly around the store.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.


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