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Educational Program Coordinator

2 months ago

Saint Croix Falls, Wisconsin, United States St Croix Health Full time
Job Overview

The Educational Program Coordinator will collaborate with various stakeholders to address system and participant needs, enhancing operational efficiency while delivering outstanding customer service. This role requires a blend of strong technical skills and exceptional interpersonal abilities. The Educational Program Coordinator will provide administrative support to the Practice and Education Department, facilitating organization-wide educational initiatives to align with the strategic objectives and mission of the organization.


Key Responsibilities:

Management of educational and practice-related technical programs and systems.

  • Expertise in the Learning Management System (LMS) application.
  • Accountable for the integrity of system data, ensuring accuracy in key information, workflows, reporting, and communications.
  • Offer daily assistance and troubleshooting for administrators, managers, and staff, ensuring seamless utilization of the LMS across the organization.
  • Maintain a quarterly assignment schedule.
  • Regularly review eLearning content for relevance and timeliness.
  • Propose enhancements to optimize the LMS.

Establish processes to ensure the LMS serves as the definitive source for each employee's learning and development records.

  • Act as a subject matter expert for the LMS application, identifying solutions achievable through the LMS and suggesting alternatives when necessary.
  • Serve as a backup controller for Excellian:
  • Assist the primary Excellian administrator in maintaining appropriate access for all staff.
  • Foster relationships with the Allina Excellian team, pursuing process improvements and expert insights.
  • Remain proficient in Excellian, utilizing available resources effectively.
  • Initiate orientation sessions for Excellian and LMS applications.

Coordinate and support the achievement of educational and certification requirements.

  • Manage the Life Safety book library and schedule educational classes.
  • Collaborate with vendors to deliver onsite or virtual educational sessions.

Oversee onboarding and off-boarding processes.

  • Prepare and coordinate the intake of new hire pre-employment onboarding requirements related to education and licensure/certification.
  • Schedule orientation meetings for new hires and communicate with relevant parties promptly.
  • Conduct organizational orientation for new hires, coordinating key presenters and materials.
  • Ensure all orientation documentation and training records for new hires are complete and submitted to Human Resources for retention.
  • Monitor compliance with department-specific orientation and onboarding, appropriately documenting all records.

Maintain records for ongoing certification, licensure, education, and related compliance requirements.

  • Keep educational records in accordance with applicable regulatory standards.
  • Ensure that employee licensure background checks, certifications, and other educational requirements are documented and current, notifying leadership and HR of any compliance risks.
  • Conduct regular audits to ensure compliance standards are met.

Manage student/intern programs such as nursing student rotations and high school job shadowing.

  • Ensure program compliance with regulatory standards.

Stay updated with industry trends and application proficiency.

Collaborate on special projects, develop eLearning modules, and maintain the LMS platform.

Qualifications:

Education & Licensure:

  • Associate's Degree in a related field required; Bachelor's Degree preferred.

Experience:

  • At least two years of experience with LMS systems (preferably HealthStream).
  • Experience in project management and technical support.
  • Experience in the healthcare sector is advantageous.

Knowledge, Skills, and Abilities:

  • Exceptional oral and written communication skills.
  • Strong problem-solving, time management, and collaboration abilities.
  • Advanced technical skills.
  • Ability to build relationships across the organization and effectively lead presentations to diverse audiences.
  • Self-motivated with the capacity to take initiative and analyze outcomes.
  • Ability to maintain confidentiality.
  • Ability to work independently and manage multiple tasks/projects to meet deadlines.

Supervisory Responsibilities:

  • None.

Physical Requirements:

  • Extended periods of sitting at a desk and working on a computer.
  • Extended periods of standing, bending, and reaching.
  • Ability to lift up to 20 pounds occasionally.

St. Croix Health is an Equal Opportunity Employer.

St. Croix Health has been a vital part of the St. Croix Valley for over a century, committed to serving our patients and communities. Our mission is to help individuals lead healthier, happier, and longer lives, with a vision to transition from traditional sick care to sustainable, quality well care.

Our core values include a focus on people, trust, innovation, and growth. We offer a comprehensive benefits package that includes health, vision, and dental insurance, a 403b retirement program with employer matching, paid time off, and more.

St. Croix Health is a not-for-profit healthcare system dedicated to enhancing the health and well-being of our community.