Front Office Assistant
2 weeks ago
As a Front Office Assistant at Crossroads Treatment Centers, you will play a vital role in providing exceptional patient care and support. Your primary responsibilities will include checking in patients, receiving payments, and assisting with daily operations. You will also be responsible for maintaining friendly and professional relationships with patients, guiding them through the intake process, and collecting urine and saliva samples as needed.
Key Responsibilities
- Provide excellent customer service to patients and their families
- Assist with daily operations, including checking in patients and receiving payments
- Guide new patients through the intake process
- Collect urine and saliva samples for patient drug screens as needed
- Maintain accurate and up-to-date financial records and reports
- Coordinate with medical and clinical staff to ensure seamless patient care
- Provide clerical and logistical support as needed
Requirements
- High School Diploma or equivalent required
- Customer service experience in a fast-paced environment preferred
- Experience in healthcare, addiction medicine, or office administration preferred
- Lived addiction experience a plus
Benefits
- Competitive salary and benefits package
- Opportunity to make a daily impact on patients' lives
- Excellent training and development opportunities
- Community events and activities to promote belonging and education
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Customer Service Team Lead
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Assistant Store Manager
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Customer Service Leader
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FT Customer Service Leader
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Retail Sales Associate
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