FT Customer Service Leader
3 months ago
Store Code: Store 08426 CUSTOMER SERVICE (7249781)
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.
QUALIFICATIONS
* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Physical Requirements
* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
PREFERRED REQUIREMENTS
* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Salary range is between $17.35 - $24.75 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Job Requisition: 388428_external_USA-VT-Bradford
-
FT Customer Service Leader
6 months ago
Bradford, United States Hannaford Supermarkets Full timeHannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection...
-
Customer Service Leader
4 weeks ago
Bradford, Vermont, United States Hannaford Supermarkets Full timeJob Summary:As a Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will lead a team of front-end and service desk/kiosk associates, assigning tasks and supervising their performance to meet business traffic requirements and...
-
Customer Service Leader
4 weeks ago
Bradford, Vermont, United States Hannaford Supermarkets Full timeJob SummaryAs a Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will work closely with the store management team to maintain a clean and organized store environment, and ensure that all customers receive a high level of...
-
Customer Service Team Lead
4 weeks ago
Bradford, United States Hannaford Full timeCustomer Service Leader Role at HannafordAs a Customer Service Leader at Hannaford, you will be responsible for providing exceptional customer service to our valued customers. This includes overseeing the Front End department, ensuring that all store office functions are completed accurately and on time, and assisting the Customer Service Manager and...
-
Customer Service Representative
4 weeks ago
Bradford, Pennsylvania, United States LabelPack Automation, Inc. Full timeJob Summary:LabelPack Automation, Inc. is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong knowledge of customer service principles. Key Responsibilities:Provide exceptional customer service through phone calls, emails, and...
-
Customer Service Representative
4 weeks ago
Bradford, Vermont, United States Hannaford Supermarkets Full timeJob Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hannaford Supermarkets. As a Sales Associate, you will be responsible for providing exceptional customer service within the Grocery Department, maintaining high standards of quality and cleanliness, and contributing to the success of our store.Key...
-
Meat/Seafood Clerk>
6 months ago
Bradford, United States Tops Friendly Markets Full timeTops Friendly Markets - 150 Main Street - [Grocery Clerk / Team Member / FT & flexible PT schedules available] - As a Meat/Seafood Clerk @ Tops, you'll: Provide friendly and attentive customer service; Weigh, wrap, price, prepare, and label meat or seafood products; Ensure proper handling and storing of product; Maintain proper case conditions, including...
-
Overnight Store Team Member
4 weeks ago
Bradford, Pennsylvania, United States GetGo Café + Market Full timeJob SummaryAs an Overnight Store Team Member at GetGo Café + Market, you will provide exceptional customer service and ensure a safe and clean shopping environment.Key ResponsibilitiesDeliver efficient check-out service and assist customers with their shopping needs.Maintain a clean and organized store environment, adhering to safety and security...
-
FT Sales Associate Cashier
3 months ago
Bradford, United States Hannaford Supermarkets Full timeAddress: USA-VT-Bradford-586 Lower Plain Store Code: Store 08426 CUSTOMER SERVICE (7249781) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...
-
FT Hannaford To Go Shopper
6 months ago
Bradford, United States Hannaford Full timeAddress: USA-VT-Bradford-586 Lower Plain Store Code: Store 08426 MANAGEMENT (7249747) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...
-
Bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
Bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
United Parcel Service Inc. | Driver Helper
6 days ago
bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
-
United Parcel Service Inc. | Delivery Driver
6 days ago
bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
United Parcel Service Inc. | Delivery Driver
5 days ago
bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
bradford, United States United Parcel Service Inc. Full timeSHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...
-
Regional Director Hospice Clinical Services
1 week ago
Bradford, United States Hartford HealthCare Full timeDescription Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Work where every moment matters. Every day, almost 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network...
