Front Desk Associate

4 weeks ago


Bardstown, Kentucky, United States RAINMAKER TEAM LLC Full time
Front Desk Clerk Opportunity

We are seeking a highly organized and customer-focused Front Desk Clerk to provide exceptional service to our guests at our hotel. As a key member of our team, you will be responsible for handling guest check-ins and check-outs, answering and routing calls, and performing various administrative tasks.

Key Responsibilities:
  • Process guest arrivals and departures, ensuring accurate and efficient check-in and check-out procedures
  • Respond to guest inquiries and resolve issues in a professional and courteous manner
  • Manage front desk operations, including maintaining a clean and organized workspace
  • Provide excellent customer service, ensuring a positive experience for our guests
  • Perform other duties as assigned to support the success of our hotel
Requirements:
  • Minimum of 6 months of experience in a customer-facing role, preferably in a hotel or hospitality setting
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues
  • Ability to multitask and handle a high-volume workload in a fast-paced environment
  • Proficiency in computer systems and software, including property management systems
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A positive and supportive work environment
  • Discounts on hotel stays and other perks

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