Service Specialist Supervisor
2 weeks ago
The Excalibur Group is seeking a highly skilled Service Specialist Supervisor to join our team in Washington, DC. As a key member of our multidisciplinary team, you will provide direct supervision to Service Specialist staff and play a crucial role in delivering services to DC residents at shelters throughout the district.
Key Responsibilities- Supervise Service Specialist staff and contribute to the development of tracking systems to ensure accurate reporting.
- Ensure all supporting client data is captured as directed by the District to support cost recovery efforts and District reporting.
- Develop and implement training programs for staff to enhance their skills and knowledge.
- Uphold Office of Migrant Services standards of conduct, policies, and procedures at all times.
- Oversee the day-to-day operations of the program and manage the milieu.
- Bachelor's degree in social work or a related field.
- Four years of humanitarian or migrant-support related experience.
- Two years of direct management experience in temporary housing facility operations and reception services.
- Three years of direct service experience working with refugees, migrants, or other vulnerable populations.
- Ability and willingness to perform light housekeeping and lifting up to 30 pounds.
- Professional Registration or Certification, including Project Management.
- Fluency in Spanish (bilingual English and Spanish).
- DC residents will receive priority.
The Excalibur Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.
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