Outside Services Supervisor

1 day ago


Milton, Massachusetts, United States Clubcorp Usa Incorporated Full time
Job Title: Outside Services Supervisor

At ClubCorp Usa Incorporated, we are seeking a highly skilled and experienced Outside Services Supervisor to join our team. As an Outside Services Supervisor, you will be responsible for leading a team of outside service staff to provide exceptional customer service to our members and guests.

Key Responsibilities:
  • Lead and manage a team of outside service staff to ensure high levels of professionalism and customer service are provided to members and guests.
  • Develop and implement training programs to maintain a well-trained staff and drive member satisfaction and retention.
  • Assist golfers with loading bags, cleaning clubs, and preparing them for play, ensuring all their needs are met and questions are answered.
  • Provide guidance on proper golf course etiquette and assist with marshalling carts in the staging area.
  • Maintain the cleanliness and order of club storage and cart barn areas, reporting any damage to clubs or equipment immediately.
  • Coordinate services with other golf operations staff to ensure seamless and efficient service to members and guests.
  • Ensure accurate time reporting and adherence to mandated policies and procedures.
  • Promote facility amenities, programs, and the club while maintaining a high level of professionalism and service.
Requirements:
  • High school diploma, GED, or equivalent required.
  • Customer service experience and basic golf knowledge and etiquette required.
  • Ability to work in both indoor and outdoor environments with frequent exposure to extreme temperatures and humidity.
  • Comfortable working in a fast-paced environment with multiple tasks and responsibilities.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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