Medical Services Coordinator
4 days ago
Job Summary:
The Medical Services Coordinator is responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to in-person and remote patients and clinicians.
Key Responsibilities:
- Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
- Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
- Patient Support: Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork.
- Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Requirements:
- Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
- Ability to work independently and as a team member.
- Strong communication skills, both written and verbal.
- Proficient in using Computer Software Applications (Microsoft Office & EMRs).
Benefits:
- Medical, dental, vision, AD&D, short and long-term disability, and life insurance.
- 401k retirement savings with employer match.
- Paid parental leave.
- Paid time off.
- Holiday pay.
- Employee Assistance Program.
About LifeStance Health:
- We are one of the nation's largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions.
- We are based in Scottsdale, Arizona.
Our Vision:
- A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission:
- To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
- Delivering Compassion - We care for people unconditionally and act with empathy always.
- Building Relationships - We are collaborative, building enduring relationships to achieve more together.
- Celebrating Difference - We respect the diversity of every individual's lived experiences.
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