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Client Service Ambassador

1 month ago


Plano, Texas, United States Banfield Full time

About This Role:

As a Client Service Coordinator at Banfield, you will be the first point of contact for our clients and play a vital role in delivering exceptional customer service. Your warm and welcoming demeanor will set the tone for their visit, ensuring they feel comfortable and supported throughout their time with us.

Your Key Responsibilities:

  • Drive client flow and maximize productivity by efficiently managing client arrivals, scheduling, and check-out processes
  • Provide excellent communication skills to educate clients about pet health, address concerns, and ensure prompt service
  • Assist clients by completing documentation, entering pet information, and providing instructions, information, and invoices
  • Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures

Your Requirements:

  • Demonstrated ability to work effectively in a fast-paced environment with multiple priorities
  • Strong communication, problem-solving, and organizational skills
  • Ability to multitask, prioritize tasks, and manage time effectively

What We Offer:

  • An estimated salary range of $45,000 - $60,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for professional growth and development

Key Skills:

  • Communication
  • Client Service
  • Priority Setting
  • Time Management

Capabilities:

  • Multi-tasking
  • Communication
  • Organizational ability
  • Problem solving skills
  • Client service skills
  • Intellectual ability
  • MAThematical ability
  • Computer skills

Attitudes:

  • Initiative
  • Integrity
  • Cooperativeness
  • Flexibility
  • Independence
  • Tolerance for Stress/Resiliency

$45,000-$60,000/year