Customer Service Ambassador
2 days ago
Job Title: Customer Service Ambassador
We are seeking a highly skilled and motivated Customer Service Ambassador to join our team at Mercedes-Benz. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service through inbound calls, ensuring that customers have a positive experience with our brand.
About the Job:
This role operates in a professional office environment and requires excellent communication and interpersonal skills. The ideal candidate will have a patient and empathetic attitude, strong time management and organizational skills, and adaptability and flexibility in a fast-paced environment.
Responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company's new products, services, and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company's customer management policies
- Receives inbound client calls for service-related issues
- Facilitates specific appointments for the service advisors
- Dispatches Roadside Assistance/Tow Service Performs outbound service campaign calls
- Follows detailed scripts for inbound/outbound calling
- Confirms all scheduled appointments
- Follows up on 100% of 'no show' client appointments
- Maintains defined service levels
- Remains current with products, market trends, and certifications
Requirements:
- High School Diploma or General Education Diploma; and one year related experience and/or training; or equivalent combination of education and experience.
- Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
- Strong communication, both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Comfortable working in fast-paced environments
- Troubleshooting skills, either basic or advanced, depending on the role and industry
- Computer literacy
- Phone skills, including familiarity with complex or multi-line phone systems
Benefits:
As a valued member of our team, you will enjoy a competitive salary range of $45,000 - $60,000 per annum, dependent on experience, as well as opportunities for career growth and development.
-
Customer Service Ambassador
1 week ago
Plano, Texas, United States Newbern Excel Full timeJob Title:Customer Service AmbassadorAbout the Company:Newbern Excel is a leading provider of innovative marketing solutions. We are dedicated to delivering exceptional results and building strong relationships with our clients.Job Description:We are seeking a highly motivated Customer Service Ambassador to join our team. As a key member of our sales and...
-
Customer Experience Ambassador
3 weeks ago
Plano, Texas, United States Texas Locations Full timeAt La La Land Kind Cafe, we're seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team in Texas. As a Customer Experience Ambassador, you will be the face of our brand, providing exceptional service to our guests and ensuring they have a delightful experience at our cafe.We are committed to creating a space where everyone...
-
Customer Experience Ambassador
3 weeks ago
Plano, Texas, United States Response Inc. Full timeWe are seeking a driven and enthusiastic individual to join our Client Support Representative team at Response Inc. as a Customer Experience Ambassador. This role is perfect for someone who is eager to expand their career with a prestigious company.As a Customer Experience Ambassador, you will play a key role in increasing awareness for Response Inc. and its...
-
Customer Experience Ambassador
1 week ago
Plano, Texas, United States Jared Full timeBecome a Customer Experience Ambassador at Jared, where you'll play a vital role in delivering world-class service to our valued customers. As a Sales Associate/Jewelry Specialist, you'll engage customers in conversation, present merchandise, and share detailed information about features and benefits.Your primary goal will be to provide a superior experience...
-
Food Service Ambassador
3 weeks ago
Plano, Texas, United States California Pizza Kitchen Full timeOverviewAt California Pizza Kitchen, we're dedicated to providing exceptional dining experiences that leave a lasting impression. Our philosophy, R.O.C.K.S, stands for Respect, Opportunities, open Communication, acts of Kindness, and epic Service. We're seeking a highly motivated and customer-focused individual to join our team as a Food Service...
-
Customer Experience Ambassador
15 hours ago
Plano, Texas, United States Kona Grill - Plano Full timeJob OverviewKona Grill - Plano is a premier dining destination seeking a dedicated Customer Experience Ambassador to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Provide top-notch guest service by being attentive,...
-
Customer Service Ambassador
1 week ago
Plano, Texas, United States Domino's Pizza LLC Full time**About the Role:**At Domino's Pizza LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean and organized store environment.**Job...
-
Customer Service Ambassador
1 day ago
Plano, Texas, United States Ewing Subaru of Plano Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Mercedes-Benz. This role involves providing exceptional customer service, resolving issues promptly, and ensuring a positive experience for our clients.Key Responsibilities:Taking Customer Calls: Respond to customer inquiries, provide accurate information, and...
-
Customer Service Ambassador
3 weeks ago
Plano, Texas, United States Vitality Bowls Full timeVitality Bowls Job DescriptionAt Vitality Bowls, we are passionate about providing exceptional customer service and serving delicious, healthy food. As a Team Member, you will play a key role in ensuring our customers have a memorable experience. Responsibilities:Display a thorough knowledge of our menu and prepare food to a high standard.Provide excellent...
-
Customer Service Ambassador
3 weeks ago
Plano, Texas, United States Resource Label Group Full timeJob OverviewResource Label Group is a leading full-service provider of label and packaging solutions, serving various industries with a diverse product offering.We are seeking an experienced Customer Service Representative to join our team in Plano, TX. The ideal candidate will have excellent technology and communication skills, as well as a passion for...
-
Customer Service Ambassador
3 weeks ago
Plano, Texas, United States Genuine Parts Company - GPC Full timeAt Genuine Parts Company – GPC, we are seeking an Automotive Parts Support Specialist to join our team. This role is responsible for providing exceptional customer service and support in a fast-paced environment. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional mannerProviding accurate product...
-
Food and Beverage Ambassador
2 days ago
Plano, Texas, United States Meso Maya Comida Y Copas Full timeAbout UsMeso Maya Comida Y Copas is a renowned dining establishment dedicated to providing an exceptional experience for our patrons.We are seeking a talented Food and Beverage Ambassador who shares our passion for delivering outstanding service and creating lasting memories.The ideal candidate will possess excellent communication skills, be welcoming and...
-
Hospitality Ambassador
2 days ago
Plano, Texas, United States California Pizza Kitchen Full timeAt California Pizza Kitchen, we believe in creating a culture that rocks. Our philosophy of Respect, Opportunities, Communication, Kindness, and Service is at the heart of everything we do.We are seeking a skilled Hospitality Ambassador to join our team. This exciting role involves greeting guests, informing them of wait times, and maintaining the highest...
-
Customer Service Ambassador
2 days ago
Plano, Texas, United States SweatHouz Full timeJob OverviewThis is an exciting opportunity to work with a dynamic and growing company that values innovation and customer satisfaction.The successful candidate will be responsible for greeting members and guests, processing transactions, and maintaining a clean and organized studio environment.In addition to a competitive hourly rate of $16-$18, we offer...
-
Professional Retail Ambassador
3 weeks ago
Plano, Texas, United States Elite GI. Full timeWe are seeking a motivated and customer-focused individual to join our team as a Charity Fundraising Assistant at Elite Generations.Company OverviewAt Elite Generations, we pride ourselves on establishing a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism. Our vision is to create a dynamic and...
-
Restaurant Ambassador
3 weeks ago
Plano, Texas, United States Eddie V's Full timeWe are seeking a skilled Restaurant Ambassador to join our team at Eddie V's. Company OverviewEddie V's is committed to delivering exceptional dining experiences and providing a nurturing work environment that encourages growth.SalaryThe estimated annual salary for this position is $55,000 - $70,000 based on location.Job DescriptionAs a Restaurant...
-
Sales Associate
1 week ago
Plano, Texas, United States Burlington Stores Full timeBurlington Stores, Inc. is seeking a motivated and customer-focused Retail Sales Associate to join our team. As a key ambassador of our brand, you will be responsible for providing world-class service to our customers, ensuring a positive shopping experience, and supporting the management team with day-to-day store operations.Responsibilities...
-
Front of House Ambassador
1 week ago
Plano, Texas, United States California Pizza Kitchen Full timeAbout UsAt California Pizza Kitchen, we're passionate about creating a culture that rocks. For over 35 years, we've built a team that values Respect, Opportunities, open Communication, acts of Kindness, and epic Service.We're looking for individuals who share our passion and are ready to start their #ROCKSolid career as a Front of House Ambassador.The...
-
Sweet Treat Ambassador
3 weeks ago
Plano, Texas, United States Sprinkles Cupcakes Full timeJob OverviewSprinkles Cupcakes is a premier bakery seeking an exceptional individual to join our team as a Sweet Treat Ambassador. This role offers an exciting opportunity to create memorable experiences for our guests and be a part of a dynamic work environment.Estimated Salary: $18-$22 per hourBenefits:Competitive hourly pay with opportunities for...
-
Customer Support Ambassador
3 weeks ago
Plano, Texas, United States Elite GI. Full timeJob TitleWe are seeking a skilled Customer Relations Representative to join our team at Elite GI.About the RoleThis is a customer-facing position that requires exceptional communication skills, empathy, and a passion for delivering outstanding support experiences.About UsAt Elite GI., we pride ourselves on fostering positive relationships with our customers...