Customer Service Representative

2 weeks ago


Dover, New Hampshire, United States Global Partners Full time
Job Title: Guest Service Associate/Cashier

We are seeking a highly motivated and customer-focused Guest Service Associate/Cashier to join our team at Global Partners LP. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide excellent customer service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
  • Operate a cash register, handling cash, lottery tickets, and other transactions accurately and efficiently.
  • Complete shift reports, including inventory management and cash handling procedures.
  • Clean and maintain the store, including windows, floors, bathrooms, and trash containers.
  • Stock shelves and coolers, ensuring that products are properly displayed and rotated.
  • Sweep and mop floors, maintaining a clean and safe environment for guests and employees.
  • Conduct gasoline tank inventory, including stick readings and product delivery checks.
  • Perform light equipment maintenance, including pumps, lighting, and machinery.
  • Merchandise products, ensuring that displays are attractive and appealing to guests.
  • Perform other tasks as assigned by management, including yard maintenance and special projects.

Requirements:

  • Wear the required store uniform, representing Global Partners LP in a professional and respectful manner.
  • Be available to work weekend, evening shifts, and holidays, as scheduled.
  • Have reliable transportation to and from work.
  • Attend mandatory meetings, including training sessions and team meetings.

Physical Requirements:

  • Frequent bending, reaching, and lifting of 1 to 15 pounds.
  • Be able to lift up to 50 pounds on occasion.
  • Reach above shoulder height and bend below waist.
  • Be able to freely access all areas of the store.
  • Move quickly around the store, responding to guest needs and maintaining a clean environment.

Global Partners LP is an equal opportunity employer, committed to fostering a diverse and inclusive work environment. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.



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