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Client Relations Manager

2 months ago

Erie, Pennsylvania, United States Ford Business Machines Full time
Position Overview

Become a vital part of the FORD BUSINESS MACHINES team

We are looking for a dedicated Client Relations Manager to join our dynamic team.

At Ford Business Machines, our mission is to empower organizations by providing innovative office solutions, state-of-the-art technology, and exceptional customer service. We are in search of enthusiastic and driven professionals to contribute significantly to our sales initiatives.

Key Responsibilities:

  • Establish and nurture strong relationships with clients to ensure their satisfaction.
  • Drive revenue growth through effective account management strategies.
  • Act as the primary liaison for clients, comprehending their requirements and aligning them with our offerings.

Qualifications:

  • 2 to 5 years of experience in sales, account management, or a similar field.
  • Strong communication skills with a proactive approach.
  • Highly organized with meticulous attention to detail.
  • Exceptional problem-solving abilities.
  • Self-driven with a focus on achieving results.
  • Familiarity with CRM software and Microsoft Office Suite.
  • Able to work autonomously as well as collaboratively within a team.
  • Experience in selling IT services is advantageous.

Our Core Values:

Accountability * Consistent Delivery * Continuous Improvement * Innovation * Positivity

These core values are the foundation of our corporate culture, guiding Ford Business Machines in our daily mission. They unite our team towards shared objectives and foster an environment that embraces innovation as we expand our reach and capabilities. Our commitment to exceptional customer experiences remains our top priority, ensuring that we provide seamless office solutions now and in the future.