Pharmacy Team Lead

1 week ago


Liberal, Kansas, United States Walgreens Full time

Job Summary

The Emerging Store Manager is a key leadership role at Walgreens, responsible for overseeing the daily operations of a retail store. This position requires strong leadership and management skills, as well as the ability to drive sales growth and improve customer satisfaction.

Key Responsibilities

  • Customer Experience
    • Engage with customers and patients to provide exceptional service and resolve any issues that may arise.
    • Monitor customer feedback and use it to improve the overall customer experience.
    • Develop and implement strategies to increase customer loyalty and retention.
  • Operations
    • Supervise the daily operations of the store, including managing inventory, scheduling, and staff performance.
    • Collaborate with the Store Manager to develop and implement business plans and strategies.
    • Monitor and analyze sales data to identify trends and opportunities for growth.
  • People & Performance Management
    • Lead and develop a high-performing team of retail associates and pharmacy technicians.
    • Provide coaching, training, and feedback to team members to ensure they have the skills and knowledge needed to succeed.
    • Manage performance issues and develop plans to improve team member performance.
  • Training & Personal Development
    • Complete all required training and development programs, including the Store Manager learning and development program.
    • Stay up-to-date on industry trends and best practices through ongoing education and training.
    • Develop and implement plans to improve personal and professional skills.

Requirements

  • Bachelor's degree or equivalent experience.
  • Strong leadership and management skills, with experience in a retail or pharmacy environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, team members, and external partners.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Willingness to relocate to a different store location, if required.


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