Teller and Customer Service Specialist

2 days ago


Kent, Washington, United States Sound Credit Union Full time
Job Description

Sound Credit Union is seeking a Banking Support Associate to join our team at our Kent Branch. In this role, you will work closely with members to provide exceptional service, handle financial transactions, and build strong relationships.

About the Job

This position requires an in-person schedule with shifts typically Monday - Friday, 8:45AM - 5:15PM or 9:15AM - 5:45PM, with rotating Saturdays 8:45AM - 1:15PM. As a Banking Support Associate, you will be responsible for assisting members with financial transactions, providing information on account status, balances, and loan details, and building relationships.

Key Responsibilities
  • Provide exceptional member service by handling financial transactions, responding to inquiries, and building relationships.
  • Maintain accurate records of member transactions and account information.
  • Meet productivity standards and contribute to team goals.
Requirements
  • One year experience in a customer service position required.
  • Cash handling and retail sales experience is preferred.
  • High School Diploma or equivalent required.
Benefits
  • 100% employer-paid medical, dental, vision, and disability premiums for yourself and more than 70% for dependent's premiums.
  • 401k match dollar-for-dollar up to 4% - plus an additional discretionary profit share.
  • Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure.
Salary Range

$20.00 - $25.00 per hour, depending on experience and education.



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