Technical Support II Expert

3 weeks ago


Iowa City, Iowa, United States Triple Cities Network Solutions LLC Full time

We are currently seeking a skilled Help Desk IT Support II professional to join our team at Triple Cities Network Solutions LLC in New York. This role offers a unique blend of technical challenges and opportunities for growth, making it an attractive choice for individuals who thrive in dynamic environments. As a Help Desk IT Support II specialist, you will play a vital role in ensuring our clients receive top-notch support and experience minimal downtime.

About the Job

In this position, you will be responsible for:

  • Installing and configuring new equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software.
  • Maintaining and monitoring the RMM suite as well as other reporting systems for alerts and addressing them accordingly.

We offer competitive compensation and benefits packages, including a salary range of $50,000 - $70,000 per year, depending on experience. If you're a motivated and detail-oriented individual with a passion for technology, we invite you to explore this exciting opportunity.



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