Customer Service Representative
4 weeks ago
At Chico's, we are committed to delivering exceptional customer experiences across all our brands. As a Customer Service Representative - Omni Channel, you will play a critical role in ensuring our customers receive the most amazing personal service, whether they interact with us through phone, chat, or email.
This position requires a high level of sophistication, technology, and infrastructure to manage inquiries completely and accurately according to our company standards. You will be responsible for handling customer phone calls, chats, and emails, resolving complaints and problems to the satisfaction of the customer, and maintaining accurate customer data.
Key responsibilities include:
- Resolving customer complaints and problems to the satisfaction of the customer.
- Completing and maintaining accurate customer data, including documentation of discussions, issues, customer requests, and other relevant information.
- Suggesting customer service process improvements and participating in customer service initiatives for increased effectiveness.
- Maintaining confidentiality of all company and customer data/information.
- Participating in individual/team training and meetings to ensure knowledge is up to date.
- Performing all financial and administrative activities effectively and in accordance with policy, including credit card handling, PCI compliance, and reporting.
- Partnering with management, if necessary, to ensure first contact resolution and alerting management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.
- Strong computer proficiency in Microsoft Office products and ability to adapt to technology provided by the company.
- Outstanding interpersonal and relationship-building skills.
- Ability to work independently, adhere to work schedule, and manage regular duties with minimal supervision.
- Ability to work flexible schedule to meet business needs, including nights and weekends, from home (and onsite for Winder or Fort Myers).
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Customer Service Representative
1 month ago
Gulfport, Mississippi, United States Hardee's Full timeJob Purpose StatementTo deliver exceptional customer experiences by serving high-quality food and beverages in a fast-paced, friendly, and efficient manner.Key Responsibilities:Provide a warm and welcoming greeting to guests upon arrival.Take orders accurately and efficiently using the point of sale system.Suggestive sell and answer menu questions to enhance...
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Customer Service Representative
4 weeks ago
Gulfport, Mississippi, United States Chico's Full timeAt Chico's, we are committed to delivering exceptional customer experiences across all touchpoints. As a Customer Service Representative - Omni Channel, you will play a critical role in ensuring our customers receive the most amazing personal service, whether they interact with us through phone, chat, or email.The ideal candidate will possess excellent...
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Customer Service Representative
1 month ago
Gulfport, Mississippi, United States Extended Stay Full timeAt Extended Stay, we're looking for a skilled Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our guests. Your duties will include:Key Responsibilities:Assisting guests with their needs and requests in a timely and professional mannerProcessing...
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Customer Service Representative
4 weeks ago
Gulfport, Mississippi, United States Spade Recruiting Full timeCustomer Service Specialist Job DescriptionThis role involves driving customer satisfaction by addressing inquiries, resolving pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every interaction.Daily ActivitiesInbound and outbound callingSetting...
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Customer Service Representative
4 weeks ago
Gulfport, Mississippi, United States Massage Envy Full timeOverview:We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate at Massage Envy Gulfport. As a key member of our team, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key Responsibilities:Provide outstanding...
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Customer Service Representative
4 weeks ago
Gulfport, Mississippi, United States Wingstop Full timeDelivering World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for providing authentic, positive, and genuine experiences to our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and ensuring that every guest leaves the restaurant satisfied.Key...
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Customer Service Ambassador
1 month ago
Gulfport, Mississippi, United States Million Air Full timeCustomer Service RepresentativeMillion Air is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met with a high level of professionalism and...
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Customer Service Representative
3 weeks ago
Gulfport, Mississippi, United States Club4 Fitness Full timeJob DescriptionAt CLUB4 Fitness, we're looking for a talented Front Desk Associate to join our team!Key Responsibilities:Deliver exceptional customer service to our members and guests.Manage front desk activities, including answering phones and assisting callers.Process new membership sign-ups and provide tours of our facilities.Update member accounts and...
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Customer Service Representative
6 days ago
Gulfport, Mississippi, United States Sam's Club Full timeAbout Sam's ClubAs a leading membership-based warehouse club, Sam's Club offers a wide range of products and services to its members.Salary InformationThe estimated salary for this position is $45,000 per year, based on national averages.Job DescriptionProvide Excellent Customer Service: Acknowledge Members and identify their needs.Assist with Purchasing...
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Customer Service Representative
4 weeks ago
Gulfport, Mississippi, United States Spirit Halloween Full timeSpirit Halloween Job DescriptionWe are seeking a skilled Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will be responsible for:Key Responsibilities:Acknowledge all guests through a greeting, smile, or eye contact.Demonstrate knowledge of store products and use this knowledge to build sales.Practice suggestive selling.Assist...
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Customer Service Representative
4 weeks ago
Gulfport, Mississippi, United States Chicken Salad Chick Full timeAt Chicken Salad Chick, we're passionate about serving our guests with a smile. As a Cashier, you'll play a vital role in delivering exceptional customer experiences and ensuring our restaurants run smoothly.Key Responsibilities:Greet and serve guests in a friendly and efficient mannerOperate the point of sale system to take orders and process...
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Retail Customer Service Representative
1 month ago
Gulfport, Mississippi, United States Sam's Club Full timeJob SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional...
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Field Service Representative
4 weeks ago
Gulfport, Mississippi, United States The Hillman Group Full timeJob SummaryAs a Field Service Representative with The Hillman Group, you will be responsible for providing exceptional customer support and merchandising services at customer locations. Your primary goal will be to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.Key...
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Field Service Representative
1 month ago
Gulfport, Mississippi, United States The Hillman Group Full timeJob SummaryAs a Field Service Representative with The Hillman Group, you will play a critical role in ensuring that our customers receive exceptional service and support. This position requires a strong ability to work independently, think critically, and communicate effectively with customers and colleagues.Key Responsibilities:Travel to and among customer...
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Customer Service Representative
4 weeks ago
Gulfport, Mississippi, United States Levy Restaurants Full timeKey Responsibilities:As a Cashier with Levy Restaurants, you will be responsible for accurately operating the POS system, following cash handling and tip reporting guidelines, and providing friendly, efficient service to customers. You will also be expected to understand and describe merchandise, packaging, and pricing, as well as use suggestive and...
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Customer Service Ambassador
4 weeks ago
Gulfport, Mississippi, United States Dollar Tree Family Dollar - Dollar Tree, Inc. Full timeCustomer Service AmbassadorAt Dollar Tree Family Dollar - Dollar Tree, Inc., we are seeking a Customer Service Ambassador to provide exceptional customer engagement in a positive and approachable manner. This role is responsible for maintaining a clean, well-stocked store environment that meets our high standards. Key responsibilities include assisting in...
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Customer Service Specialist
4 weeks ago
Gulfport, Mississippi, United States Island View Casino Resort Full timeJob Summary:We are seeking a highly skilled Barista to join our team at Island View Casino Resort. As a key member of our team, you will be responsible for providing exceptional customer service, preparing high-quality beverages, and maintaining a clean and comfortable store environment.Key Responsibilities:Provide legendary customer service to all...
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Insurance Agent Representative
4 weeks ago
Gulfport, Mississippi, United States Fifer Agency Full timeJob Title: Insurance Agent RepresentativeThe Fifer Agency is seeking a skilled Insurance Agent Representative to join our team. As a key member of our organization, you will be responsible for assisting clients with various insurance needs, including protection plans and retirement options. Your role will involve contacting potential clients, scheduling...
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Medicare Sales Representative
4 weeks ago
Gulfport, Mississippi, United States Humana Full timeMedicare Sales Representative Job DescriptionAbout the Role:We are seeking a highly motivated and self-driven Medicare Sales Representative to join our team at Humana. As a Medicare Sales Representative, you will be responsible for building community relationships, driving self-generated sales, and meeting sales goals and metrics while working...
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Cashier & Front End Services Representative
1 month ago
Gulfport, Mississippi, United States Wal-Mart Stores , Inc. Full timeAbout the RoleAs a Cashier and Front End Services Associate at Walmart, you play a vital role in creating a positive and memorable experience for our customers. Your primary responsibility is to provide exceptional customer service, ensuring that every interaction is friendly, helpful, and efficient.Key ResponsibilitiesOperate a cash register with accuracy...