Field Service Representative

2 weeks ago


Gulfport, Mississippi, United States The Hillman Group Full time
Job Summary

As a Field Service Representative with The Hillman Group, you will play a critical role in ensuring that our customers receive exceptional service and support. This position requires a strong ability to work independently, think critically, and communicate effectively with customers and colleagues.

Key Responsibilities:
  • Travel to and among customer store locations to provide merchandising services and on-site customer support.
  • Maintain customer stores by ensuring displays are set to plan-o-grams, assessing inventory levels, and placing customer orders.
  • Establish and maintain effective professional relationships with store personnel, including regular contact with store management.
  • Conduct product training for store personnel as required.
  • Improve and grow sales by securing additional store retail space and through cross-merchandising, end cap placement, etc.
  • Attend promotional days and grand openings to educate customers and employees on Hillman product lines.
Requirements:
  • High school diploma or equivalent.
  • Two years of field service or merchandising experience preferred, ideally in a large-scale retail environment.
Competencies:
  • Intermediate knowledge of Word, Excel, and Windows.
  • Able to read and execute store plan-o-grams in an efficient manner.
  • Strong organizational, planning, and problem-solving skills.
  • Strong interpersonal and communication skills - able to establish and maintain effective working relationships with customers and deal tactfully with the public.
  • Able to regularly travel to and among store locations, with occasional overnight stays as required to effectively service the territory.
Work Environment and Physical Demands:

The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to providing a safe and healthy work environment for all employees. This position requires the ability to lift up to 30 pounds and push/pull up to 100 pounds, as well as the ability to work in a fast-paced environment with frequent travel.



  • Gulfport, Mississippi, United States The Hillman Group Full time

    Job SummaryAs a Field Service Representative with The Hillman Group, you will be responsible for providing exceptional customer support and merchandising services at customer locations. Your primary goal will be to ensure that prescribed regular service programs and customer relationships are effectively maintained at or above customer expectations.Key...


  • Gulfport, Mississippi, United States Bryan Jacobs - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at the Bryan Jacobs State Farm Agency.Key ResponsibilitiesManage customer inquiries and resolve issues in a timely and professional manner.Maintain accurate and up-to-date client records, ensuring seamless communication and...


  • Gulfport, Mississippi, United States ZOLL LifeVest Full time

    Job Title: Patient Service RepresentativeJoin ZOLL LifeVest as a Patient Service Representative and play a vital role in ensuring cardiac patients receive the life-saving therapy they need. As a representative of our Cardiac Management Solutions division, you will train patients on the use and care of the LifeVest, a wearable cardioverter defibrillator (WCD)...


  • Gulfport, Mississippi, United States Acme Brick Full time

    Customer Service RepresentativeAbout the RoleWe are seeking a highly organized and personable Customer Service Representative to join our team at Acme Brick Company. As a key member of our customer service team, you will be responsible for providing exceptional product and service information to customers and sales representatives.Key...


  • Gulfport, Mississippi, United States Two Men and a Truck Full time

    Customer Service Representative (Part-Time)At TWO MEN AND A TRUCK in Gulf Coast, we're seeking a customer-focused individual to join our team. As a Customer Service Representative, you'll use your strategic selling skills and in-depth knowledge of our services to build relationships with our customers.Key Responsibilities:Provide outstanding customer service...


  • Gulfport, Mississippi, United States City of Gulfport Full time

    Job Title: Call Center Customer Service RepresentativeJoin the City of Gulfport team as a Call Center Customer Service Representative and play a vital role in providing exceptional customer service to our citizens.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Call Center Customer Service Representative. In...


  • Gulfport, Mississippi, United States City of Gulfport Full time

    Job SummaryThe City of Gulfport is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Utility Billing department, you will be responsible for providing exceptional customer service to our citizens, responding to inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to...


  • Gulfport, Mississippi, United States City of Gulfport Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the City of Gulfport. As a key member of our Call Center, you will be responsible for providing exceptional customer service to our citizens, responding to their inquiries, and resolving their issues in a timely...


  • Gulfport, Mississippi, United States Five Star Call Centers Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Five Star Call Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients through multiple communication channels, including phone, email, and chat.Key Responsibilities:Manage large volumes of...


  • Gulfport, Mississippi, United States Karcher Full time

    Job SummaryWe are seeking a skilled Field Service Technician to join our team at Kärcher. As a key member of our service team, you will be responsible for providing exceptional service to our customers, ensuring their equipment is running smoothly and efficiently.Key ResponsibilitiesAccurately complete Astea Mobile Work Orders, capturing labor and travel...


  • Gulfport, Mississippi, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberAs a Customer Service Representative at Domino's, you'll play a key role in delivering exceptional customer experiences. Your responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and...


  • Gulfport, Mississippi, United States Bryan Jacobs - State Farm Agent Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative at the Bryan Jacobs State Farm Agency.Key ResponsibilitiesManage customer inquiries and resolve issues in a timely and professional manner.Maintain accurate and up-to-date client records, ensuring seamless communication and...


  • Gulfport, Mississippi, United States Seven Moore Inc Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and creating positive memories for our fans.Key Responsibilities:Be an ambassador of the Dairy Queen brand and maintain a professional demeanor at...


  • Gulfport, Mississippi, United States IQVIA Full time

    Job Title: Medical Device Field Service SpecialistIQVIA is seeking a highly skilled Medical Device Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for providing technical support and maintenance services to medical device customers in a hospital setting.Key Responsibilities:Assist field service staff with...


  • Gulfport, Mississippi, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...


  • Gulfport, Mississippi, United States E.J. Roberts-State Farm Agent Full time

    Customer Relations RepresentativeAs a valued member of our team at E.J. Roberts-State Farm Agent, you will play a crucial role in delivering exceptional customer experiences that drive business growth.Key Responsibilities:Establish and maintain strong customer relationships through proactive communication and follow-up.Provide prompt, accurate, and friendly...


  • Gulfport, Mississippi, United States E.J. Roberts - State Farm Agent Full time

    Job DescriptionAs a Customer Relations Representative with E.J. Roberts - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while...


  • Gulfport, Mississippi, United States Hardee's Full time

    Job Purpose StatementTo deliver exceptional customer experiences by serving high-quality food and beverages in a fast-paced, friendly, and efficient manner.Key Responsibilities:Provide a warm and welcoming greeting to guests upon arrival.Take orders accurately and efficiently using the point of sale system.Suggestive sell and answer menu questions to enhance...


  • Gulfport, Mississippi, United States Goodyear Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our auto service centers.Key ResponsibilitiesCustomer Service: Provide outstanding customer service to...


  • Gulfport, Mississippi, United States ESA Management, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at ESA Management, LLC. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, responding to their needs and requests, and ensuring a seamless and enjoyable experience during their...