Teller - Full-Time - North Orange County
1 week ago
We are seeking a skilled Teller to join our Consumer, Small & Business Banking division as part of our National Branch Network. As a Teller, you will play a vital role in providing exceptional customer service and financial solutions to our clients.
Key Responsibilities- Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
- Receive direction from managers and exercise judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers' financial needs
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Customer service focus with experience handling complex transactions across multiple systems
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and team members
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Well-organized, independent, and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We are recognized for our commitment to diversity, equity, and inclusion, and we welcome applications from all qualified candidates.
LocationThis position is located in various branches across the North Orange County area, including Amerige Heights, Brea, Downey, Fullerton, La Habra, La Mirada, Placentia, Santa Fe Springs, Walnut, and Yorba Linda.
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