Customer Service Representative Sales
4 weeks ago
Job Summary:
We are seeking a highly motivated and results-driven Sales Representative for Backup Power Solutions to join our team at AP Electric & Generators, LLC. As a Sales Representative, you will be responsible for providing exceptional customer service and support to our customers, while also driving sales growth and revenue for the company.
Key Responsibilities:
- Provide Inside Sales and Customer Service support to AP Electric's customers
- Engage and probe customers to ensure their true needs are determined and provide optimal solutions
- Work with our existing and new contractor base to provide program and after-market parts for back-up power solutions
- Respond in a timely and accurate manner to incoming tasks, outbound activities and resolve issues
- Provide recommendations to customers on electrical parts needed to repair generators from OEM databases and provide recommendations on back-up power solutions
- Enter orders which are received accurately
- Provide applications and product selection assistance to customers
- Regular outbound calling to follow up on quotes, opportunities, and leads
Requirements:
- 1-3 years of experience in sales of some technology product(s) in a business-to-business and business to consumer environments
- Aptitude to learn quickly (training is provided by our staff and manufactures)
- A positive attitude and professional appearance along with the ability to thrive in a small company environment and build strong relationships with coworkers, customers and partners
- Excellent proficiency with basic computer knowledge (Word and Excel)
- Successfully perform duties with a sense of urgency
- Must be persistent, action-oriented, results-driven and self-motivated
- Strong interpersonal and customer service skills
- Excellent written and verbal communication skills
- Strong organizational skills, ability to set priorities and meet deadlines
- Ability to prioritize and multi-task numerous activities but remain available for incoming calls
- Ability to interact well with all levels of customer functions
Benefits:
- Competitive salary
- Bonus based on performance
- 401(k) matching
- Paid time off
- Training & development
- Reimbursement of a minimum of $300 per month or $3600 annually on the plan offered
Work Environment:
AP Electric & Generators, LLC is a dynamic and growing company that values its employees and customers. We offer a positive and respectful workplace environment, and we are committed to providing our employees with the training and resources they need to succeed.
How to Apply:
If you are a motivated and results-driven individual who is looking for a challenging and rewarding career opportunity, please submit your application to us. We look forward to hearing from you
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