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Healthcare Support Specialist

2 months ago

Charlottesville, Virginia, United States Commonwealth of Virginia Full time
Sign-On Bonus: A potential $4,000.00 sign-on bonus may be available for qualified candidates who commit to a two-year work agreement, in accordance with policy.

Role Overview: The Healthcare Support Specialist performs a range of patient care and administrative tasks under the guidance of a licensed Health Care Provider (physician, APP, or RN designee) in an outpatient environment, adhering to established policies and procedures to enhance patient health and wellness.

Key Responsibilities:
  • Facilitates effective and efficient operations while ensuring clear and accurate communication with team members, healthcare providers, and patients.
  • Assists in gathering data related to the physical, psychological, social, and cultural aspects of patients in line with professional standards and institutional policies.
  • Organizes and prioritizes daily tasks to meet patient needs, support the interdisciplinary team, and optimize operational efficiency.
  • Ensures a safe environment and the secure delivery of care.
  • Performs various administrative duties.
  • Maintains necessary supplies and equipment.
  • Exhibits teamwork in delivering patient care and recognizes the significance of time-sensitive matters.
  • Supports patient and family education plans based on identified health needs and the patient's condition and age, utilizing approved educational materials or written instructions.
  • Assists patients with care as necessary to promote optimal health.
  • Provides clinical assistance to licensed healthcare professionals during examinations and procedures.
  • Demonstrates commitment to professional development for oneself and others in accordance with departmental policies.
  • Additional duties may be assigned as needed.

Compensation: Position Compensation Range: $23.82 Hourly

Minimum Qualifications:
  • Education: High School Graduate or Equivalent
  • Experience: No prior experience required
  • Licensure: American Heart Association (AHA) Health Care Provider BLS Certification is mandatory.

Eligibility Criteria: Candidates must meet ONE of the following requirements:
  • Certified to practice as a Nurse Aide in the Commonwealth of Virginia
  • Successful completion of a nationally recognized and accredited PCT Certification exam (e.g., National Healthcareer Association - C-PCT)
  • Currently enrolled nursing students who have completed the Medical/Surgical Clinical Experience and Didactic
  • EMT certification
  • Graduates of an accredited nursing program

Physical Requirements: The role involves frequent bending/stooping and driving (for Home Health Aide only). Proficient communication, auditory, and visual skills are essential; attention to detail and legible writing are required. Ability to lift/push/pull over 100 lbs (for Home Health Aide only). Exposure to chemicals, blood/body fluids, and infectious diseases may occur.

The Commonwealth of Virginia is dedicated to fostering a diverse workforce. We are committed to equal opportunity and affirmative action, ensuring that all qualified applicants receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.