Central Service Operations Coordinator
3 weeks ago
Job Summary
Sunbelt Rentals, a leading equipment rental company, is seeking a Central Service Dispatcher to join our team. As a key member of our operations team, you will play a crucial role in ensuring the timely and accurate dispatch of equipment to our customers and other Sunbelt stores.
Duties and Responsibilities
- Coordinate and ensure the timely and accurate dispatch of Road Mechanics to service equipment.
- Create and monitor road mechanic schedules to ensure efficient service delivery.
- Develop and maintain receipt and maintenance schedules for company equipment to ensure optimal utilization.
- Review daily and weekly driver logs to ensure compliance with company and DOT standards.
- Perform daily truck inspections to ensure compliance with company and DOT standards.
- Collaborate with other store locations to assist in meeting customer equipment needs.
- Handle customer complaints in a professional manner to resolve issues to the satisfaction of both the customer and Sunbelt Rentals.
- Communicate effectively with the Region or District PC's regarding timely delivery and receipt of equipment.
- FOLLOW Standard Operating Procedures.
Qualifications
- High School Education
- Working knowledge of the DOT Federal Motor Carrier Safety Regulations
- Customer Service & Dispatch training a plus
- At least two years prior knowledge of the applications of various construction/industrial equipment
- Working knowledge of the delivery area
- Able to effectively communicate
- Lift, bend, stoop, squat, reach, crouch, and kneel
This role requires the ability to work in a fast-paced environment, prioritize tasks effectively, and maintain accurate records. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Sunbelt Rentals offers a competitive compensation package, including a base pay range of $60,142.00 - $82,694.70. Additionally, we provide generous benefits, including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions.
Sunbelt Rentals is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you are interested in pursuing a rewarding career with a dynamic company, please visit our website at https://www.sunbeltrentals.com/careers/ to learn more about our opportunities and to join our Talent Network.
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