Server Assistant

6 days ago


Dubuque, Iowa, United States Oak View Group Full time
Job Title: Server

Overview:

The Server will provide exceptional customer service in a fast-paced, high-volume environment. This role offers a competitive hourly rate between $14 to $15, as well as benefits for part-time employees, including a 401(k) savings plan and matching.

Responsibilities:

  • Maintain knowledge of the menu and special items.
  • Provide quick, attentive, and friendly service to banquet guests, communicating clearly with all customers.
  • Ensure food items are served at the proper temperature and immediately available from the kitchen, as ordered by the customer.
  • Present ordered items neatly, with no spill-over.
  • Pre-bus and full-bus tables during peak periods.
  • Stock beverage stations as needed.
  • Respond to customer desires and requests promptly.
  • Maintain a professional and clean appearance.
  • Communicate effectively with wait staff, bus persons, bartenders, supervisors, and kitchen staff to enhance the dining experience.
  • Develop knowledge of bar offerings to accurately answer patron questions.

Qualifications:

  • Experience in a fast-paced, high-volume environment is preferred.
  • High School Diploma, G.E.D., or related food service job experience is required.
  • A Food Handlers Card and other required compliance trainings must be acquired and maintained.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Effective communication skills to interact with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner.

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