Phlebotomist - ProHealth Physicians

2 weeks ago

Farmington, Michigan, United States UnitedHealth Group Full time

Opportunities with ProHealth Physicians

As a Phlebotomist with ProHealth Physicians, part of the Optum family of businesses, you will play a vital role in sustaining the health and well-being of our community. Our team is dedicated to delivering exceptional care and service, and we are seeking a skilled and compassionate individual to join our team.

Responsibilities:

  • Perform venipuncture following infection control processes
  • Maintain knowledge of routine container and minimum volumes required for specimen collection
  • Identify and label specimens
  • Collect and verify demographic information
  • Update insurance information as needed
  • Verify eligibility and flag appointment accordingly
  • Conduct outreach to patients requiring appointments; contact patients who have not shown up
  • Scan and index documents into the EHR
  • Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
  • Carry out standing orders consistent with practice policies and procedures
  • Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
  • Schedule tests, treatments, and follow-up visits on behalf of patients
  • In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
  • Assist the care team to ensure smooth office operation and delivery of excellent service through teamwork
  • Provide attention to patients in a manner that builds confidence, trust, and loyalty
  • Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
  • Maintain open lines of communication with the care team and Regional Management team
  • Maintain knowledge of current coding, OSHA, and CLIA regulations and company policies
  • Adhere to all patient safety initiatives and infection control regulations

Requirements:

  • High School Diploma or GED
  • National certification or registration as Phlebotomist

Preferred Qualifications:

  • 1+ years of phlebotomy experience
  • Experience working with Epic
  • Knowledge of medical terminology
  • Knowledge of ICD-10 and CPT coding

UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer

UnitedHealth Group is committed to creating a diverse and inclusive work environment that reflects the communities we serve. We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment based on race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity, or expression, marital status, genetic information, or any other characteristic protected by law.

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