Eye Health Professional
6 days ago
**Job Description**
We are seeking a highly skilled Associate Optometrist to join our team at LUXOTTICA RETAIL NORTH AMERICA INC. As an Associate Optometrist, you will be responsible for delivering top-notch optometric care to our patients while maximizing results and driving growth through strong partnerships with our management team and staff.
**Responsibilities:**
* Ensure executional excellence and winning results in partnership with the MOD and store team.
* Demonstrate commitment to exceed results through strong competency in KPI management and high accountability.
* Ensure the brand is known as the leading optical provider within the community.
* Operate as a successful stakeholder to all leaders within the organization and local market.
* Place the patient/customer first and deliver excellent service.
* Strive to exceed expectations on all KPIs.
* Convey a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
* Address all patients/customers' visual lifestyle needs
* Make eyewear recommendations based on patients/customers' needs
* Explain each step of the eye exam; listen carefully to patients/customers
* Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being
* Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam
* Conducts all services in accordance with protocol and accepted standards of care.
* Ensures all patients receive accurate diagnosis and appropriate recommendations.
* Establishes a positive Doctor/patient relationship.
* Utilizes and leverages effectively all technology to deliver unsurpassed patient/customer experiences.
* Ensures office systems are maintained.
* Maintains State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
* Provides effective training and guidance to team members making use of Company provided programs.
* Delivers clear, motivating and constructive feedback in a timely manner to all associates.
* Creates a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
* Encourages associate decision making at the level closest to the patient.
* Maximizes partnerships through leadership, participation and involvement.
* Takes pride in the appearance of the office.
* Maintains a safe working environment for all... For more information follow the application link.
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