Social Service Professional

6 days ago


Ogden, Utah, United States Intermountain Health Full time

About the Role

As a Social Service Worker at Intermountain Health, you will play a vital role in providing exceptional care to patients and their families. Your primary responsibility will be to gather psychosocial information and work collaboratively with healthcare providers to develop and implement plans of care that prioritize patient well-being while being mindful of resources.

Key Responsibilities

  • Gather psycho-social information for patients and caregivers, ensuring comprehensive understanding of their needs.
  • Educate, communicate, and coordinate with multiple patient care teams and outside agencies to ensure timely intake and discharge, and to identify and resolve potential delays and issues.
  • Act as an advocate on behalf of patients and families, facilitating effective communication with multidisciplinary care teams, outside agencies, and other resources as necessary.
  • May provide initial intake, crisis intervention, and adjustment to illness counseling services, as well as appropriate referrals to treatment and/or resources.
  • May identify patients at risk for potential avoidable delays, extended stay, readmission, financial or complex discharge needs, coordinating with care providers and leaders to reach optimal solutions.
  • May maintain an active role in denial prevention, proactively intervening with payers to prevent inpatient denials, and communicating necessary information to appeal existing denials.
  • May coordinate the discharge planning process from patient admission to departure, screening for and identifying patient needs, developing a discharge plan, and coordinating with internal and external services for care during and after the hospital stay.
  • Provide support and education to patients, families, and staff members on Advance Directives.

Requirements

  • Bachelor's degree from an accredited institution (degree verified).
  • Current state licensure as a Social Services Worker.
  • Computer skills, including email, word processing, and spreadsheets.

Preferred Qualifications

  • Experience working in a healthcare setting.

Compensation

The estimated salary range for this position is $28.15 - $43.42 per hour, dependent upon experience. Intermountain Health offers a generous benefits package, which includes coverage for a wide range of programs promoting a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. We value our caregivers' well-being – mind, body, and spirit.



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