Hospitality Professional

7 days ago


Stevens Point, Wisconsin, United States Sentry Full time

About Sentry

Sentry is a leading provider of exceptional event experiences, seeking highly skilled and dedicated individuals to join our team as Banquet Servers.

Job Summary

We are looking for enthusiastic and detail-oriented professionals to provide exceptional service to our clients and guests. As a Banquet Server, you will be responsible for ensuring seamless event execution, delivering exceptional customer experiences, and maintaining the highest standards of quality and professionalism.

Key Responsibilities

  • Event Setup and Execution
    • Set up tables and bars in assigned meeting rooms according to Banquet Event Orders
    • Deliver and serve food and beverages, including meals, condiments, and accompaniments
    • Ensure guest satisfaction by monitoring guest needs on a continuous basis
    • Promptly remove dishes from tables at conclusion of meal period and deliver to stewarding area
    • Open and serve wine or alcoholic beverages as directed
  • Customer Service
    • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner
    • Ensure that all guests feel welcome and valued, providing personalized attention and care
  • Teamwork and Communication
    • Collaborate with other event staff to ensure seamless event execution
    • Communicate effectively with guests, colleagues, and management to ensure that all needs are met

Requirements

  • Age Requirement
    • Must be at least 18 years old
  • Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills, both verbal and written
  • Work Schedule and Availability
    • Ability to work extended hours, including nights, weekends, and holidays as needed
  • Team Player
    • Be a great listener and team player, able to work effectively in a fast-paced environment

Benefits

  • Competitive Compensation
    • Competitive hourly rate to reward your hard work and dedication
  • Eligibility for Quarterly Performance Bonus
    • Eligible for a quarterly performance bonus, recognizing your contributions to the team's success
  • Employee Discounts and Perks
    • Enjoy discounted meals and golf at Sentry's facilities
  • Access to Fitness Center
    • Access to Sentry's state-of-the-art fitness center, promoting a healthy work-life balance
  • 401(k) Plan
    • Eligible for Sentry's 401(k) plan after one year of service, helping you plan for your future
  • Work-Life Resources
    • Access to extensive work-life resources, supporting your overall well-being


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