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Store Operations Manager

4 weeks ago

Columbus, Ohio, United States PVH Corp. Full time
Job Summary

As a Store Operations Manager at PVH Corp., you will be responsible for overseeing the overall performance of the store and assisting Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages.

Key Responsibilities

Generate sales and profit, minimize losses, and ensure the store is visually distinctive and impeccably maintained.
Identify and implement strategies and initiatives to achieve and exceed business goals.
Oversee and maintain the customer service standards to the highest possible level.
Demonstrate effective written and verbal communication skills.
Represent the Tommy Hilfiger image through personal and professional appearance.

Operations

Maintain the highest level of security and safety awareness within the store.
Recognize problems, analyze causes, generate alternatives, and solutions.
Manage all controllable expenses, including the allocation of payroll.
Attend mall/center management meetings in the absence of the GM/SM or Associate Manager.
Follow Inventory Shrinkage Improvement Program.

Leadership Responsibilities

Assist in recruiting and hiring sales associates who have strong presentation and communication skills representative of the Tommy Hilfiger image.
Develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales, and growth within the company.
Motivate and develop support staff to meet store goals/objectives.

Merchandising & Visual Responsibilities

Responsible for direct supervision of a selected department or departments and ensuring the department(s) performs to its maximum potential.
Participate and oversee the execution of all merchandising directives, updates, and markdowns in a timely and effective manner.
Maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives with an eye for detail.

Equal Employment Opportunity

PVH Corp. is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state, or local law.