Kitchen and Bath Design Specialist

4 weeks ago


Lexington Park, Maryland, United States Griffin's Flooring America Full time
Job SummaryWe are seeking an experienced Kitchen and Bath Designer to join our team at Griffin's Flooring America. As a key member of our design team, you will work directly with customers to create beautiful kitchens and bathrooms. Your creativity, design skills, and industry knowledge will be essential in making distinct product selections and providing exceptional customer service.

Key Responsibilities
  • Qualify customer needs and wants while presenting all KB products
  • Work directly with customers to design their dream kitchens and baths
  • Utilize 20/20 Design software to layout, specify, and price cabinets for customer projects
  • Accurately quote, order, and track all kitchen and bath products
  • Conduct design consultation meetings and provide follow-up and project communications
  • Enter product sales in the point of sales system
  • Support Sales Associates with product and project process knowledge
  • Work with project managers and contractors to ensure successful installations
  • Maintain pricing and merchandising for the department
  • Provide exceptional customer service
Requirements
  • Minimum of 3 years managing Kitchen and Bath projects, including working with cabinet installers
    • Experience specifying and ordering plumbing fixtures for both Kitchen and Bath projects
    • Experience working with Kitchen and Bath remodel and installation contractors
    • Experience working directly with countertop fabricators
    • Excellent time management, record keeping, and project management skills
    • Experience working with customer relationship management systems
    • Experience specifying and ordering all products and being responsible for accurately checking all order acknowledgements and communicating shipping schedules
    • Capable of maintaining updates to 20/20 and all vendor catalogs and pricing
    • This position also requires proficiency with Microsoft Excel and Word and experience using electronic mail.
    • Excellent spelling, grammar, written, verbal, organizational, and problem-solving skills with the ability to communicate professionally with staff, customers, and vendors
    Benefits
    • Health Insurance
    • 401K
    • Dental
    • Short Term Disability
    • Life Insurance


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