Kitchen and Bath Design Specialist
4 weeks ago
Key Responsibilities
- Qualify customer needs and wants while presenting all KB products
- Work directly with customers to design their dream kitchens and baths
- Utilize 20/20 Design software to layout, specify, and price cabinets for customer projects
- Accurately quote, order, and track all kitchen and bath products
- Conduct design consultation meetings and provide follow-up and project communications
- Enter product sales in the point of sales system
- Support Sales Associates with product and project process knowledge
- Work with project managers and contractors to ensure successful installations
- Maintain pricing and merchandising for the department
- Provide exceptional customer service
- Minimum of 3 years managing Kitchen and Bath projects, including working with cabinet installers
- Experience specifying and ordering plumbing fixtures for both Kitchen and Bath projects
- Experience working with Kitchen and Bath remodel and installation contractors
- Experience working directly with countertop fabricators
- Excellent time management, record keeping, and project management skills
- Experience working with customer relationship management systems
- Experience specifying and ordering all products and being responsible for accurately checking all order acknowledgements and communicating shipping schedules
- Capable of maintaining updates to 20/20 and all vendor catalogs and pricing
- This position also requires proficiency with Microsoft Excel and Word and experience using electronic mail.
- Excellent spelling, grammar, written, verbal, organizational, and problem-solving skills with the ability to communicate professionally with staff, customers, and vendors
- Health Insurance
- 401K
- Dental
- Short Term Disability
- Life Insurance
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