Bakery Team Member

1 week ago

Nashville, Tennessee, United States Kroger Full time
About the Role

We are seeking a skilled Bakery Team Member to join our team at Kroger. As a Bakery Team Member, you will be responsible for creating an exceptional customer experience through exceptional service and maintaining a safe and clean environment.

Key Responsibilities
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
  • Recommend bakery items to customers to ensure they get the products they want and need.
  • Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in the bakery, such as refrigerators, freezers, and ovens, according to company guidelines.
  • Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
  • Label, stock, sign, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Understand the store's layout and be able to locate products when requested by customers; stay current with present, future, seasonal, and special ads.
  • Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
  • Adhere to all local, state, and federal health and civil code regulations.
  • Ensure that all current merchandising, customer service, labor control, expense, and supply controls, loss prevention, maintenance, safety, food safety, associate, and customer engagement rules are being followed.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify the appropriate department or store manager of any items in need of repair.
  • Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents.
Requirements
  • Any retail experience.
  • Any bakery/cake decorating experience.
  • Ability to handle stressful situations.
  • Knowledge of basic math.
  • Effective communication skills.
About Us

Kroger is America's grocer, with a history of innovation and a passion for bringing diverse teams together to create amazing experiences for our customers, communities, and each other. We take pride in providing the ingredients you need to create your own recipe for success at work and in life. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Apply today to become part of our Kroger family.

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