Traffic Operations Manager

3 days ago

Mount Clemens Michigan, United States AECOM Full time
Job Description

AECOM is seeking a highly motivated Traffic Operations Supervisor for immediate employment. This position will be based in the southeast Michigan area and will work out of client traffic operations center facilities.

Key Responsibilities:

  • Oversee the daily activities of the traffic operations center, ensuring adherence to established procedures and protocols.
  • Lead, mentor, and motivate a team of technicians by providing guidance, support, and training, while promoting a shared leadership vision and fostering a passionate, dedicated work environment.
  • Monitor roadways and manage responses to traffic incidents, congestion, and system alerts with a proactive approach.
  • Effectively communicate with both internal and external stakeholders, including clients, engineers, technicians, transportation agencies, and first responders, by disseminating real-time traffic information, coordinating incident notifications, and ensuring clear, timely updates.
  • Create, maintain, and troubleshoot work orders for traffic operations and equipment service requests.
  • Identify and implement process improvements to streamline operations.
  • Provide technical training and create documentation for staff, fostering a continuous learning environment.
  • Assist with data collection and analysis to support traffic studies and management needs.
  • Provide leadership and support during traffic signal system changes and construction activities.
  • Create, maintain, and manage accurate documentation, including reports, memos, presentations, and technical documents, to support operational needs and ensure clear communication across the team.
  • Ensure compliance with all safety regulations and standards.
  • Stay updated with the latest advancements in traffic management technologies.

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